Vaelen TitaniumOur 30-day guarantee
Examine your board from Vaelen Titanium. If you choose not to keep it, return it within 30 days for a full refund of the purchase price.
The promise
Send back your item within 30 days of arrival for any reason. We process your refund to your initial payment method within 3 business days of return delivery.
30-day returns
No justification required, even if you simply reconsidered.
Insured delivery
Parcel damaged or lost during shipping? We replace it or refund your payment at no cost to you.
Secure payment
Pay on delivery or by bank transfer: no online card entry, no card details stored.
How to claim
- Message [email protected] and include your order reference number.
- We send return instructions and the return facility address within one business day.
- Ship the board back; we issue your refund confirmation once the parcel is checked in.
Read the complete terms on our Returns policy and Delivery terms pages.